Quotes of the Day

Dress a little bit better than your customer, but not too much. Sound a little more enthusiastic, but not too much. There are times when, for tactical professional reasons, you might want to show a little less eagerness and go a decibel or two lower than your contact. [2009] - Leil Lowndes

If it's been three or more years since the wood flooring was last finished, chances are it's due for a new refinishing. The downside is that all of your furniture usually must be removed for a few days. And the odor of the chemicals used can be quite strong and can linger for several weeks. The result, however, is usually spectacular. The cost is usually not as much as for new carpeting. [2003] - Robert Irwin

The "big five" factors of personality are neuroticism (which reflects emotional stability), extroversion (seeking the company of others), openness (interest in new experiences, ideas, and so forth), agreeableness (liability, harmoniousness), and conscientiousness (rule abidance, discipline, integrity). Human personality functioning can be summarized in terms of these five dimensions. [2005] - Marcus Buckingham

When replying a message, show your interest by asking one or two questions (it's OK to ask more than one question once you're engaged in chatter), and add more details about your life to keep the momentum moving. But keep your responses to no longer than one paragraph per topic. When one person drops off the email string, it's usually because the right mix of both elements is missing. Remember: relate, then add. [2013] - Laurie Davis

Sometimes, the secret to getting a "yes" is as simple as being the first to offer on a property. Be sure to have automatic alerts set up with your real estate agent. Rather than playing a game with the seller, offer your maximum offer right up front. If they counter and try to make you go higher, just say no! If you want to get your deal accepted, get that person to like you! I think the best way to do this is to include a letter with your offer. Include your family in the photo for added benefit! [2015] - Brandon Turner